Custom CRM Software for Logistics

We build custom CRM for logistics and transportation businesses to help them increase profits by improving the quality of customer service.

Get free consultation

Why choose a custom CRM system for the logistics industry

Custom development of transportation and logistics CRM software allows businesses to define the entire feature list and drive more value from customer interactions.

Tailored to specific workflows

No unnecessary features

Smart long-term investment

Simple interface

Advanced security

Scalable & maintainable

Logistics CRM solutions

Building CRM for logistics and supply chain management is a perfect way to get a 360-degree view of all company’s connections and target marketing efforts more effectively

Contact management

Allows sales teams to store information about prospects, leads, and customers in a centralized base and maintain quality communication with each of them

Enquiry management

Helps sales teams timely process every enquiry and provide customers with all requested information without spending ages on correspondence

Automated quoting

Frees up the time of sales reps by automatically calculating prices for logistics services based on basic information received from a customer

Sales pipeline

Provides better visibility of all transactions, allows sales teams to track how a deal is progressing through a sales cycle and helps to identify bottlenecks

Email marketing

Lets marketing teams build highly targeted marketing campaigns, create customizable email templates, and build more stable relationships with customers

Analytics & reporting

Helps to analyze the effectiveness of marketing and sales activities, generate reports, and visualize key performance indicators on user-friendly dashboards

Build CRM for logistics with Exoft

Our team specializes in creating CRMs for logistics companies. We have enough expertise to handle any request and satisfy even the most sophisticated client’s needs

Experience in developing logistics software

Professional team

Client-centric approach

Good industry
understanding

Transparent processes

Excellent
price-quality ratio

Benefits of using a logistics CRM system

The appropriate logistics CRM software can bring the following advantages:

Get free consultation

Increased productivity

A well-developed CRM solution allows for predefining some general workflows for each department and automating relevant administrative tasks

One source for the required information

A robust CRM system provides access to continuously updated data, which promotes better decision-making and cooperation between departments

Individual client service

A proper logistics CRM platform offers a clear roadmap to streamline communication with partners and customers and brings industry best practices

Improved safety of shipments

You can integrate a custom CRM with specific electronic databases to obtain critical data regarding the cargo’s status and location.

Effective tracking of business activities

With a CRM plan, you can understand what business process you should perform for what customer. That helps unify all business operations, which, in turn, makes it possible to track them using one too

Measured marketing and sales activities

Using CRM services assist logistics companies in capturing better insights about client requirements and behavior. That allows for managing time and business resources more efficiently

Automated data updates

CRM software based on machine learning (ML) algorithms ensure higher business profits because of providing customer data updates on time and fast order processing

Increased productivity

A well-developed CRM solution allows for predefining some general workflows for each department and automating relevant administrative tasks

One source for the required information

A robust CRM system provides access to continuously updated data, which promotes better decision-making and cooperation between departments

Individual client service

A proper logistics CRM platform offers a clear roadmap to streamline communication with partners and customers and brings industry best practices

Improved safety of shipments

You can integrate a custom CRM with specific electronic databases to obtain critical data regarding the cargo’s status and location.

Effective tracking of business activities

With a CRM plan, you can understand what business process you should perform for what customer. That helps unify all business operations, which, in turn, makes it possible to track them using one too

Measured marketing and sales activities

Using CRM services assist logistics companies in capturing better insights about client requirements and behavior. That allows for managing time and business resources more efficiently

Automated data updates

CRM software based on machine learning (ML) algorithms ensure higher business profits because of providing customer data updates on time and fast order processing

Benefits of using a logistics CRM system

The appropriate logistics CRM software can bring the following advantages:

Ready to start a project? Don't wait a day.

Our consultants will help you to supplement your team or build a high-quality mobile/web app from scratch.

Book a meeting

What our clients say

Learn what customers say about the cooperation with our custom software development company and the results we have delivered

Our technology stack

When building a full-cycle product development solution, our development company uses the following technologies:

Back-end

Front-end

Mobile

Android

iOS

Frequently asked questions

-
+

What makes your logistics CRM software development services unique?

Many software agencies can assist your logistics business in its digital transformation. Also, you can find numerous logistics CRM tools available on the market catering to different business verticals. However, Exoft can develop software systems that will satisfy the unique needs of logistics and transportation service providers. Our team can build the best CRM software ensuring not only efficient asset management and improved business processes but also the appropriate marketing automation and regulatory compliance.

-
+

I’m not sure about implementing a CRM system. Will it really benefit my business?

Since your business may grow and task management may become more complicated in terms of interaction between teams and clients, providing a high-quality customer experience will be challenging. But with logistics CRM software, you can provide all stakeholders with the most accurate, real-time data, improve general project management, pay attention to various customer details, and promote your business development. After all, thanks to one platform ensuring effective workflow automation, there is no need to use multiple systems.

-
+

Why choosing a cloud-based CRM is the best option?

The best CRM for logistics companies is the one hosted in the cloud environment. That is because it allows you to focus more on critical supply chain tasks instead of dealing with hardware or administering software systems.

Case studies

When it comes to creating custom software products from scratch, experience matters a lot. Explore our portfolio to view some of the software development life-cycle projects we have successfully completed!

Quarry Automation Platform

Exoft has handled all the tasks I’ve given them very well. They were willing to work longer hours when we needed something urgently. They’re always thinking about how our projects can be improved, and they always perform research before executing a task.

The client's Product Owner

Learn more >

Logistics Web and Mobile Software

They were excellent at adjusting their resources to fit our needs

CTO at the client's company

Learn more >

Electric Vehicle Charging Software

Company provided services as requested! We did not have to use resources to recruit or administer for these roles

Head of Engineering at the client's company

Learn more >

Related articles

We always keep track of the latest trends in the tech and business world. Check out our blog for the expert opinion on the hottest topics!

Related articles

We always keep track of the latest trends in the tech and business world. Check out our blog for the expert opinion on the hottest topics!

Get in touch

Send us a message and we’ll get back to you shortly

Alex Shepeliuk
Consultant
+380639631064
Contact Person