Custom CRM Software for Logistics
We build custom CRM for logistics and transportation businesses to help them increase profits by improving the quality of customer service.
Get free consultationWhy choose a custom CRM system for the logistics industry
Custom development of transportation and logistics CRM software allows businesses to define the entire feature list and drive more value from customer interactions.
No unnecessary features
Smart long-term investment
Simple interface
Advanced security
Scalable & maintainable
Logistics CRM solutions
Building CRM for logistics and supply chain management is a perfect way to get a 360-degree view of all company’s connections and target marketing efforts more effectively
Contact management
Allows sales teams to store information about prospects, leads, and customers in a centralized base and maintain quality communication with each of them
Enquiry management
Helps sales teams timely process every enquiry and provide customers with all requested information without spending ages on correspondence
Automated quoting
Frees up the time of sales reps by automatically calculating prices for logistics services based on basic information received from a customer
Sales pipeline
Provides better visibility of all transactions, allows sales teams to track how a deal is progressing through a sales cycle and helps to identify bottlenecks
Email marketing
Lets marketing teams build highly targeted marketing campaigns, create customizable email templates, and build more stable relationships with customers
Analytics & reporting
Helps to analyze the effectiveness of marketing and sales activities, generate reports, and visualize key performance indicators on user-friendly dashboards
Contact management
Allows sales teams to store information about prospects, leads, and customers in a centralized base and maintain quality communication with each of them
Enquiry management
Helps sales teams timely process every enquiry and provide customers with all requested information without spending ages on correspondence
Automated quoting
Frees up the time of sales reps by automatically calculating prices for logistics services based on basic information received from a customer
Sales pipeline
Provides better visibility of all transactions, allows sales teams to track how a deal is progressing through a sales cycle and helps to identify bottlenecks
Email marketing
Lets marketing teams build highly targeted marketing campaigns, create customizable email templates, and build more stable relationships with customers
Analytics & reporting
Helps to analyze the effectiveness of marketing and sales activities, generate reports, and visualize key performance indicators on user-friendly dashboards
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Build CRM for logistics with Exoft
Our team specializes in creating CRMs for logistics companies. We have enough expertise to handle any request and satisfy even the most sophisticated client’s needs
Experience in developing logistics software
Professional team
Client-centric approach
Good industry
understanding
Transparent processes
Excellent
price-quality ratio
Benefits of using a logistics CRM system
The appropriate logistics CRM software can bring the following advantages:
Get free consultationIncreased productivity
A well-developed CRM solution allows for predefining some general workflows for each department and automating relevant administrative tasks
One source for the required information
A robust CRM system provides access to continuously updated data, which promotes better decision-making and cooperation between departments
Individual client service
A proper logistics CRM platform offers a clear roadmap to streamline communication with partners and customers and brings industry best practices
Improved safety of shipments
You can integrate a custom CRM with specific electronic databases to obtain critical data regarding the cargo’s status and location.
Effective tracking of business activities
With a CRM plan, you can understand what business process you should perform for what customer. That helps unify all business operations, which, in turn, makes it possible to track them using one too
Measured marketing and sales activities
Using CRM services assist logistics companies in capturing better insights about client requirements and behavior. That allows for managing time and business resources more efficiently
Automated data updates
CRM software based on machine learning (ML) algorithms ensure higher business profits because of providing customer data updates on time and fast order processing
Increased productivity
A well-developed CRM solution allows for predefining some general workflows for each department and automating relevant administrative tasks
One source for the required information
A robust CRM system provides access to continuously updated data, which promotes better decision-making and cooperation between departments
Individual client service
A proper logistics CRM platform offers a clear roadmap to streamline communication with partners and customers and brings industry best practices
Improved safety of shipments
You can integrate a custom CRM with specific electronic databases to obtain critical data regarding the cargo’s status and location.
Effective tracking of business activities
With a CRM plan, you can understand what business process you should perform for what customer. That helps unify all business operations, which, in turn, makes it possible to track them using one too
Measured marketing and sales activities
Using CRM services assist logistics companies in capturing better insights about client requirements and behavior. That allows for managing time and business resources more efficiently
Automated data updates
CRM software based on machine learning (ML) algorithms ensure higher business profits because of providing customer data updates on time and fast order processing
Benefits of using a logistics CRM system
The appropriate logistics CRM software can bring the following advantages:
Increased productivity
A well-developed CRM solution allows for predefining some general workflows for each department and automating relevant administrative tasks
One source for the required information
A robust CRM system provides access to continuously updated data, which promotes better decision-making and cooperation between departments
Individual client service
A proper logistics CRM platform offers a clear roadmap to streamline communication with partners and customers and brings industry best practices
Improved safety of shipments
You can integrate a custom CRM with specific electronic databases to obtain critical data regarding the cargo’s status and location.
Effective tracking of business activities
With a CRM plan, you can understand what business process you should perform for what customer. That helps unify all business operations, which, in turn, makes it possible to track them using one too
Measured marketing and sales activities
Using CRM services assist logistics companies in capturing better insights about client requirements and behavior. That allows for managing time and business resources more efficiently
Automated data updates
CRM software based on machine learning (ML) algorithms ensure higher business profits because of providing customer data updates on time and fast order processing
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Ready to start a project? Don't wait a day.
Our consultants will help you to supplement your team or build a high-quality mobile/web app from scratch.
Book a meetingWhat our clients say
Learn what customers say about the cooperation with our custom software development company and the results we have delivered
«They met our needs, and the team was highly accommodating and diligent in their work.»
Nick Roots, Product Manager at KangarooTime
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Our technology stack
When building a full-cycle product development solution, our development company uses the following technologies:
Frequently asked questions
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What makes your logistics CRM software development services unique?
Many software agencies can assist your logistics business in its digital transformation. Also, you can find numerous logistics CRM tools available on the market catering to different business verticals. However, Exoft can develop software systems that will satisfy the unique needs of logistics and transportation service providers. Our team can build the best CRM software ensuring not only efficient asset management and improved business processes but also the appropriate marketing automation and regulatory compliance.
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I’m not sure about implementing a CRM system. Will it really benefit my business?
Since your business may grow and task management may become more complicated in terms of interaction between teams and clients, providing a high-quality customer experience will be challenging. But with logistics CRM software, you can provide all stakeholders with the most accurate, real-time data, improve general project management, pay attention to various customer details, and promote your business development. After all, thanks to one platform ensuring effective workflow automation, there is no need to use multiple systems.
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Why choosing a cloud-based CRM is the best option?
The best CRM for logistics companies is the one hosted in the cloud environment. That is because it allows you to focus more on critical supply chain tasks instead of dealing with hardware or administering software systems.
Case studies
When it comes to creating custom software products from scratch, experience matters a lot. Explore our portfolio to view some of the software development life-cycle projects we have successfully completed!
Quarry Automation Platform
Exoft has handled all the tasks I’ve given them very well. They were willing to work longer hours when we needed something urgently. They’re always thinking about how our projects can be improved, and they always perform research before executing a task.
The client's Product Owner
Learn more >Logistics Web and Mobile Software
They were excellent at adjusting their resources to fit our needs
CTO at the client's company
Learn more >Electric Vehicle Charging Software
Company provided services as requested! We did not have to use resources to recruit or administer for these roles
Head of Engineering at the client's company
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Related articles
We always keep track of the latest trends in the tech and business world. Check out our blog for the expert opinion on the hottest topics!
Related articles
We always keep track of the latest trends in the tech and business world. Check out our blog for the expert opinion on the hottest topics!
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