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An excellent telemedicine solution for both patients and doctors
ViClinic is an incredibly critical project in the healthcare field aiming to improve
patient care and provide users with efficient medical services. It allows patients to
visit doctors of different specialties anywhere around the world, having only a smartphone
and Internet connection. At the same time, ViClinic is an outstanding opportunity for
doctors to get some extra work in their spare time, separate from their principal
workplace, or even have a permanent job.
During the calls with patients, doctors
can take relevant notes, define a preliminary diagnosis, suggest treatment options, write the
examinations referrals. After that, patients may access all the necessary EHR (electronic health
record) data. Soon, the patient’s health information will also be accessible for doctors, which
allows simplifying communication.
When developing the particular telehealth solution, the key challenge was to create a system
that would support video calls, chats, and payments equally. Besides, setting up a payment
system for doctors was considered an especially critical task.
Fortunately, since
we had vast experience in building telemedicine solutions for healthcare providers, we did not
have numerous problems during the ViClinic development. However, selecting, setting up, and testing
a reliable system for video calls that would be easy to understand and support on various mobile
devices and web browsers was a great challenge. For example, we analyzed about 3-4 systems, and
2 of them were suitable for our needs. But only one was easy enough to work with and understand
correctly.
The amount of work required for the appropriate telemedicine solution development is always
significant. We must have created a vast system that included mobile applications for both
iOS and Android platforms, web application, admin part, API part, and databases. Also, we
worked on improving patient experience with features like sending SMS and push messages,
video calls, payments, medical images or documents savings, etc.
Therefore, we created, configured, and tested the entire basic part of the
project and entered the open testing phase. Now, our plans are to engage more patients and
expand the functionality of our virtual care solution. Ultimately, our services included:
Our development process resulted in a ready-made system that allows doctors to register as
doctors and start earning and patients to seek medical advice from doctors of different
specialties whenever they want using any language. That makes ViClinic one of the best
telehealth solutions promoting telecommunications technology and emerging medical devices
in the modern digital age.
Right now, there are three types of visits patients can choose from:
Besides, one of the crucial points is that not everyone can register as a doctor. For
instance, each applicant has to provide licenses, diplomas, and other necessary
information that confirms this person is a doctor for complete registration. After all,
the confirmation process is conducted manually, so you should not worry that your
potential doctor is fake.
Finally, all the information collected by such telehealth solutions is stored in the cloud.
We use Azure cloud technology, which guarantees the impossibility of data loss due to system
failures.
Have a product idea in your mind? Drop us a line, and we’ll get back to you promptly.