High-quality web services for more efficient customer relationship management
Our client is a leading European electric car charging company. It owns more than 70,000 EV charging stations in 30 countries. To help car drivers easily find a charging point wherever they go, the client’s team decided to unite all internal country networks in a single global network. The idea was to make all charging stations accessible to customers via an RFID key regardless of their locations and country borders.
In addition, the client cooperates with different car manufacturers, fleet operators, and leasing companies. That’s why it required a reliable web solution that would enhance and streamline management of B2B customer relationships. Lastly, the client needed to rebuild its corporate website so it can properly represent changes in the company’s public positioning.
To meet all client’s requirements, our team had to develop a complex yet user-friendly EV charging software solution. We needed to create multiple user roles with different features assigned to each of them. We also had to ensure that every customer can access the maximum amount of data they require.
The client had several teams working on this project. Our task was to implement the new functionality in the company’s web solutions based on wireframes and designs developed by the client’s UX team. We also had to improve existing features and update the client’s website. Our web development services covered:
XML
HTML
Markdown
XAML
CSS
SASS
SCSS
Angular
Jekyll
JavaScript
TypeScript
Together with a client’s team, we agreed on creating a separate web system for each type of user, enabling the constant exchange of information among all of them. We built three web portals and made significant changes to the company’s public website. Results are beyond-expected:
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