Explore how quality management systems improve lab efficiency, traceability, and compliance in R&D, industrial, and other environments with real-world examples.

Still using spreadsheets and outdated systems to track everything in your lab? It might be time for an upgrade — one that’s totally possible with a laboratory quality management system (LQMS). Such a modern tool completely changes the way you work. It streamlines lab operations, improves traceability, and makes sure you’re always on the right side of regulations.

We’ve seen the tangible impact ourselves. When we helped our client modernize their ESP failure analysis system, load speeds jumped by 50%, and reliability for failure diagnosis improved dramatically.

In this post, we’ll discuss what a quality management system for laboratory is, what problems it solves, and how to choose the right fit for your needs.

Key takeaways:

  • Can you trace every step in your lab? A QMS makes traceability effortless — every action is documented.
  • Manual tasks will no longer slow you down. Automation with a lab QMS reduces both repetitive work and human errors.
  • Worried about passing your next audit? Built-in compliance checks and validation algorithms help you comply with industry standards.

Is your lab stuck in the past?

See how we fix that in our case study.

Our Works

What is a Quality Management System for Labs?

In any laboratory, whether you’re pushing the boundaries of scientific discovery in research or ensuring product quality in manufacturing, you have lots of processes to keep track of. A quality management system helps you do just that.

At its core, a lab QMS is a digital framework that organizes, tracks, and documents every part of your lab’s workflows, from processes and procedures to roles and responsibilities. Its main goals? To help you deliver safe, reliable products that meet industry regulations and consistently live up to customer expectations.

Here are some operational problems a QMS solves:


Common problems a QMS solves.

  • Manual tracking and documentation errors. No more missing data, typos, and version control mess.
  • Inconsistent quality control across departments. With a QMS, everyone is following the same rules and best practices.
  • Difficulty ensuring regulatory compliance. Whether it’s ISO, GxP, or internal standards, a laboratory QMS helps you stay ready.
  • Siloed data with poor cross-functional visibility. A QMS gives your teams access to what they need, when they need it.
  • Lack of readiness for audits or certifications. You always have your processes and documentation in order and don’t have to panic before inspections.

Key Features of Lab Quality Management Tools

Key features of lab quality management systems.

What should you actually look for in a quality management system for laboratory? Four areas have to be of your particular attention:

  • Traceability. This feature lets you track each step of a sample’s journey — its raw state, actions performed, and results recorded.
  • Real-time reporting. This puts all lab metrics at your fingertips, presented in an easy-to-digest format.
  • Workflow automation. This allows you to automatically perform some tasks, like reporting or equipment maintenance scheduling.
  • Validation: This feature helps you ensure that your instruments, software, and processes are working properly.

To see how these features make a difference, check out this:


Feature What It Solves Exoft’s Relevance
Traceability Eliminates data loss and ensures audit-ready documentation Implemented in our ESP failure analysis system
Real-Time Reporting Speeds up decision-making with accessible, up-to-date insights Built into dashboard features for instant access
Workflow Automation Reduces human error and improves process consistency Enabled in lab workflows for better efficiency
Validation Ensures all lab processes meet regulatory and safety standards Custom validations added to match client needs

«By adding workflow automation and traceability in our ESP modernization project, we helped our client cut manual errors by over 60%»

Need help choosing the right digital features for your lab?

Let’s talk.

Choosing the Right QMS for Your Lab

Picking the right lab quality management system isn’t just about checking off essential features. There are several more considerations you should go through. Let’s get them straight.

How to Choose the Right QMS?

When selecting a quality management system for laboratory, you need to think about how your lab actually works right now and where you’re headed next. Several factors to pay attention to include:

  • Scalability. Consider if a chosen laboratory quality management system can grow alongside your lab. Will it be able to handle more users, more data, and more complex workflows? You definitely don’t want a system you’ll outgrow in a year or two.
  • Integration. Chances are, you have other digital systems deployed in your laboratory. Think about whether the new lab quality management tools will work properly with what you already have.
  • User roles. Determine who will use the system. Different people, from lab techs to QC managers, have different roles and responsibilities. Make sure your QMS offers customizable user roles and displays the right content for the right people.
  • Compliance requirements. Consider the regulations you need to adhere to. Ensure the QMS you pick can help you meet those very requirements.

Common Lab QMS Questions

If the above considerations weren’t enough to help you decide on quality management software for labs, we’ve got you covered. Here are the most frequently asked questions regarding these solutions:

  • What if my lab already uses Excel? It’s a common starting point. And that’s exactly why a QMS can help. Excel works until it doesn’t. A QMS brings structure, audit trails, and automation that spreadsheets can’t.
  • Can I integrate a QMS with my instruments? Of course. Lots of modern QMSs integrate with various lab instruments. Besides that, you can use APIs to connect everything with ease.
  • Will a QMS work for small teams? Absolutely. If there’s one thing we’ve learned in 10+ years of healthcare software development, it’s that a solid QMS needs to scale — both up and down. It must suit your lab regardless of whether you’re just getting started or already running at full speed.
  • Do I need to pause operations to implement a QMS? Not at all. With the right partner and a gradual healthcare app development process, you can upgrade without disrupting day-to-day work.
  • Can a QMS help with audits? Definitely. Traceability software for laboratories tracks everything with timestamps, signatures, and version control. It helps you be ready for inspections, always.
  • Which is better for my lab: cloud-based or on-premise QMS? It depends on your infrastructure, security requirements, and budget. Cloud-based systems are easier to set up and scale, while on-premise solutions are best for labs with strict data security policies.

Exoft’s Approach to ESP Failure Analysis Solution

Let’s look at how we brought a legacy lab system back to life — and made it even better.

Our client provides oil and gas companies with consulting services and software for artificial lift systems. An electrical submersible pump failure analysis app is one of their key offerings.

For years, this ESP failure analysis app served both internal teams and external operators. But over time, its performance began to lag. Slower response times, outdated tech, and limited scalability made it harder to keep up. Here’s how we solved that.

Tech Stack Modernization

The first big challenge? Upgrading an outdated technology stack. The original app used older tools that were no longer supported. That’s why our engineers migrated LoopBack 3 to LoopBack 4, Angular 8 to Angular 14, and AWS SDK 2 to AWS SDK 3.

Performance and Usability Improvements

The next challenge — and the most painful one — was enhancing the app’s performance and usability.

To tackle that, we split the app’s codebase into smaller, more manageable units. We also improved the hierarchy and cleaned up outdated or unnecessary code. On the server side, we separated front-end and back-end instances to eliminate performance bottlenecks.

Beyond just refactoring code, we looked at the entire system, handling:

  • Database optimization to improve data relationships and speed.
  • AWS-based storage implementation to manage files more efficiently and securely.
  • Mobile-friendly design to enable remote access.

Functionality Enhancements

We also added a long list of highly requested features:

  • Exportable reports (PDF, Excel, and more).
  • Advanced report filtering options by component, failure type, location, and more.
  • Automated reporting and embedded email alerts.
  • Streamlined approval workflows with expanded user roles.
  • Data visualization tools including 3D graphs.

Results That Matter

As a result of modernization, our client saw a 50% increase in app load speed, smoother performance, and greater reliability. Thanks to the improved architecture and feature set, monitoring ESP failures is now faster, easier, and far more insightful.

Why Invest in Digital Lab Management Tools?

As we said, lots of laboratories still rely on manual tracking and disconnected systems. That’s the primary reason to switch to custom lab management solutions. Here’s what these systems bring to the table:

  • Fewer human errors. Manual data entry, version confusion, and missed steps are no longer a problem. A quality management system for laboratory automates these tasks, drastically cutting down on human error.
  • Audit readiness. Audits don’t have to be nerve-wracking anymore. Compliance management software for labs centralizes your data and records all actions performed.
  • Faster reporting. Need to generate reports for a stakeholder, a regulator, or your own team? With real-time reporting features, a digital quality control system makes it a breeze.
  • Better decision-making. Since all your laboratory data is stored within one system, you can make informed decisions more easily.

If you’d like to reap the benefits we’ve mentioned with modern laboratory business apps, count on Exoft. We’ve been building, supporting, and scaling lab systems for over 10 years. Whether you’re looking to augment your IT team, create a custom LIMS or LQMS, or simply hire a dedicated development team — we’ve got the expertise to make it happen.

Conclusion

Adopting a quality management system for laboratory is an absolute must-have. Why? It helps you bring clarity, consistency, and control to your processes. And consider this: you reduce manual errors, improve traceability, speed up reporting, and stay audit-ready along the way.

At Exoft, we’ve spent years building top healthcare mobile apps with lab process automation tools included. Therefore, we know how much these solutions support high-stakes, high-precision environments. We also know what it takes to design tools that truly make labs smarter.

Need a custom software solution for your lab?

Let’s discuss your project!

Contact Us

Frequently asked questions

-
+

How do digital lab tools differ from traditional systems like Excel or paper logs?

Excel and paper logs might be great for basic tasks, but they’re not built for quality management in the laboratory. Digital lab systems automate workflows, track every change, and centralize data. Unlike spreadsheets, they support validation, user role management, and even connect with other digital lab instruments — features you won’t get from a manual system.

-
+

What are the key risks of not using a modern QMS in industrial labs?

Without a modern industrial lab software strategy, you face several risks. The most critical ones include data loss, inconsistent quality, and failed audits. All in all, it gets harder to trace what went wrong (or prove what went right) when information is siloed or missing.

-
+

How long does it typically take to develop and implement a custom lab management tool?

It all depends on your lab’s size, needs, and existing infrastructure. A basic solution could take a few months, while a more complex, fully custom platform might take 6 months or longer. Need to know a precise timeline? Reach out to Exoft. We’ll start with an assessment phase, defining the right scope before building.

-
+

Can lab QMS tools be adapted for niche R&D environments?

Of course. We’ve built digital systems for everything from ESP failure diagnostics to custom LIMS. So, regardless of your industry, you can adapt QMS tools to your specific workflows, data models, and compliance needs.

-
+

What makes Exoft uniquely qualified to build lab-focused digital solutions?

Our company skillfully combines a 10-year background in custom software development with expertise in lab-focused solutions. We can either build software from scratch or modernize existing tools. If you need a partner who gets both tech and lab operations, you’ve found the right company.